Leadership Fundamentals - Building Relationships

  • Level: Leader
  • Course time: 1 hour
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Check out the Course Introduction ... it's FREE!
As a leader, you must build and maintain relationships as well as navigate challenges in them to achieve outcomes. Relationships evolve and require consistent upkeep. They are based on give and take – good leaders invest more in relationships than they take out. Understanding the balance of using your voice and recognizing the needs of others is an important skill.  Relationships are built on trust.  

Trust is a function of core values and behaviors you demonstrate as a leader – Trust is earned and not granted to you because of your job title.  The course will cover the “C”’s –competence, character, connection, courage, and consistency which establishes your leadership currency – other’s willingness to trust and support you as the leader.
What you are going to learn

A few more words about this course

This course provides the keys to building relationships to earn respect and trust and have loyalty returned. You will gain more confidence in building relationships by assessing your relationship skills, evaluating your trust metric, identifying ways to engage individuals, and navigating challenges in relationships so that you can rely on your skill and not your leadership title to make a difference. 
Learning outcomes for this course include:

  • Understand the elements of trust and how to apply them to build productive relationships. 
  • Use effective listening skills and questions to build conversation and common understanding. 
  • Learns ways to effectively use and own your voice.
  • Identify key relationships and networks necessary to grow personal and team performance.

Julie Jones

Learner, Leader, Coach
About
A gatherer of new ideas so I can translate them into creative learning and development programs for leaders. I spent more than 30 years as a leader in healthcare foodservice, an industry I love. Finding what makes learning happen for others is my passion. I share more stories about learning and leader evolution in the learning blog on this site!